Privacy Policy

Effective date: March 4, 2026

hiyoro (“we”, “us”, “our”) operates hiyoro.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and your rights.

Information we collect

  • Information you provide: name, email address, shipping and billing address, phone number, and payment details when you place an order or contact us.
  • Information collected automatically: device data, IP address, browser type, pages viewed, and referring URLs, collected through cookies and similar technologies (see our Cookie Policy).
  • Order information: products purchased, order value, and transaction history.

How we use your information

We use your information to process and fulfill orders, communicate with you about your order, provide customer support, prevent fraud, comply with legal obligations, and — where you have consented — send marketing communications.

How we share your information

We share information with service providers who help us run the business, including: our e-commerce platform (Shopify), payment processors, shipping and fulfillment partners, email and analytics providers, and advertising platforms (such as Meta) for measurement and remarketing. We may also disclose information when required by law or to protect our rights. We do not sell your personal information for money.

Your rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data, and to opt out of marketing or targeted advertising. To exercise any right, email hiyorojapan@gmail.com. We will respond within the timeframe required by applicable law.

  • California (CCPA/CPRA): You may request access to and deletion of your personal information and opt out of “sharing” for cross-context behavioral advertising.
  • EU/UK (GDPR): Our legal bases are contract performance, legitimate interests, legal obligation, and consent.

Data retention

We keep personal data for as long as needed to fulfill the purposes described here and to meet legal, tax, and accounting requirements.

Children

The Site is not directed to children under 16, and we do not knowingly collect their data.

Contact

hiyoro — hiyorojapan@gmail.com